🌠 Raising citizens, not just students 🌠
🌠 Raising citizens, not just students 🌠
Scoochers is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
Information We Collect
When you use our website or services, we may collect the following types of information:
How We Use Your Information
We may use your information for the following purposes:
Sharing Your Information
We may share your information with:
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.
Your Choices
You have the following choices regarding your information:
Children's Privacy
Our website is not intended for children under the age of [5]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.
At Scoochers, we strive to deliver high-quality, personalized home tutoring experiences while ensuring data security and the protection of your personal information. We value your trust and are committed to transparency in all our policies regarding cookies and tracking. Please read the following refund terms carefully before enrolling in our services.
1. Refund Eligibility
Refunds are applicable only if requested before the final examination or course completion. Once the examination has been conducted or the course has been completed, no refunds will be entertained under any circumstances.
2. Refund Deductions
In the event of an approved refund request, the following deductions will apply:
15% Administrative Charges – This covers processing, scheduling, and coordination costs.
15% Service Charges – Applicable if even one day of class has been attended. This includes tutor allocation, session setup, and support services.
These charges are non-negotiable and will be deducted from the total amount paid before processing the refund.
3. How to Request a Refund
To initiate a refund request:
Email us at support@scoochers.in with your full name, registered contact number, and enrollment details. Our support team will respond within 3–5 business days to assess eligibility and guide you through the refund process.
4. Timeline for Refund Processing
Once approved, the refund (after deductions) will be processed to your original payment method within 7–10 business days.
No Refund Scenarios
Please note, no refunds will be processed if:
The course has been completed.
Final or mid-term examinations have been conducted.
The request is made after 30 days from the enrollment date.
For any questions or clarifications, feel free to contact our support team at +91-6289449265 or admin@scoochers.in.
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